Frequently Asked Questions
Everything you need to know about your glow.
Are Honeybalm products suitable for sensitive skin?
Yes, all our formulas are dermatologist-tested and crafted with soothing, natural ingredients specifically designed to be gentle on sensitive skin types.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day happiness guarantee. If you are not completely satisfied with your purchase, you can return the product for a full refund or exchange.
Are your products cruelty-free and vegan?
Absolutely. Honeybalm is committed to ethical beauty; we never test on animals and all our ingredients are 100% vegan-friendly.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey directly to your door.
Do you offer wholesale opportunities?
Yes, we love partnering with boutiques and retailers. Please contact our wholesale department via the 'Contact Us' page for more information on bulk pricing.